Payment Methods

C2H4® offers a range of secure payment options for customers worldwide. Available payment methods may vary depending on your location, currency, device, and checkout eligibility.

Accepted Payment Methods

We currently accept major credit and debit cards, including:

• Visa

• Mastercard

• American Express

• Discover

• JCB

• UnionPay

• Diners Club

• Elo

We also support selected digital wallets and regional payment methods, including:

• PayPal

• WeChat Pay

• Alipay

• Google Pay

• Other supported local payment methods displayed at checkout

The payment methods available for your order will be shown automatically during checkout.

Secure Payments

All transactions on c2h4losangeles.com are processed through secure, encrypted payment systems.

Credit and debit card payments are processed through Shopify's supported payment infrastructure and payment service providers. C2H4® does not directly store your complete credit card information.

Depending on the selected payment method, you may be redirected to the payment provider's secure platform to complete your transaction.

When Will I Be Charged?

Payment is processed when your order is submitted and successfully authorized.

After your payment has been confirmed, you will receive an order confirmation email at the email address provided during checkout.

Please note that receiving an order confirmation does not guarantee final acceptance of the order. Orders may still be subject to payment verification, fraud screening, inventory availability, and other order verification procedures.

If we are unable to accept or fulfill your order after payment has been collected, the applicable amount will be refunded in accordance with our policies.

Payment Currency

Product prices and checkout totals are displayed in the currency available for your selected market.

Your bank or payment provider may apply:

• Foreign exchange conversion rates

• International transaction fees

• Bank processing fees

These charges are determined by your bank or payment provider and are not collected by C2H4®.

Payment Authorization

In some cases, your bank or payment provider may require additional verification before approving the transaction.

This may include:

• 3D Secure authentication

• Verification codes

• Banking app confirmation

• Additional identity verification

If your payment is declined, please confirm that your billing information is correct or contact your bank or payment provider for assistance.

Payment Method Availability

Certain payment methods may only be available in specific countries or regions.

The payment methods shown during checkout are the payment options currently available for your order. Availability may change depending on:

• Shipping destination

• Billing country

• Currency

• Device

• Browser

• Payment provider eligibility

Payment Issues

If your payment was unsuccessful, please check:

• Your card number and expiration date

• Your billing address

• Available funds or credit limit

• Whether international or online transactions are enabled

• Whether your bank requires additional verification

You may also try another payment method displayed at checkout.

If you continue to experience payment issues, please contact us:

Email: customerservice@c2h4losangeles.com
Customer Service Hours: Monday–Friday, 11:00 AM–7:00 PM Pacific Time